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Sales conditions and total prices for one unit, door-to-door delivered

We have arranged the following procedure in order to make available some of our small devices to many interested people. We are starting with the ECG Simulators, but we are thinking in setting this up for other devices later. Since this is a new feature on this web site some problems could arise, in such a case we would appreciate you reporting it to us. Thank you.

Payments are in advance, with the order. These can be done by credit/debit card through the Paypal services, an Internet payment world leading company with thousands of customers, or by a more conventional way (bank transfer, cheque, etc.) directly to us.

To use Paypal in payments it is necessary to get registered by filling some electronic forms. It is in English only, but quite a simple procedure.

It is possible to buy only one unit on every purchase through Paypal .

The prices, for every destination, are in Table e1 below.

Transport and delivery: an urgent transport company does delivery the purchases through Paypal to your address (CPT "Town of Destination", Incoterm 2000). Transit times are between 1 and 5 days, according to the destination place. Some delays could arise due to customs procedures in some countries. Serviciencia reserves the right to choose the transport company. It is important that you show us clearly the delivery address, as well as one phone number to contact you, just in case it is necessary (the transport company demands it). Those customers who are going to purchase through Paypal should use the "Optional Instructions" space, available on the purchasing form, to state their phone number and any other information they consider is necessary. It could be also sent separately to us by E-mail.

Delivery time: it will be dispatched before three weeks from the order and payment reception (1 week, typically). Considering its transit time the purchase could be received in between 1 to 4 weeks after ordered. Also to be considered possible delays due to customs procedures.

Customs: in case it exists, customs expenses and taxes are paid by the Buyer.

Product return: if you are not satisfied enough with your purchase you can return the product, in good condition, within 15 days of reception, with shipping costs paid by you and we will refund the payment later. Refunding will be done by your credit card, if you have paid with it, or by bank transfer or cheque, depending on the case. (We try to prevent this by offering clear information and a good quality product.)

Invoicing: we will attach the corresponding invoice to every shipment purchased through Paypal. In other cases it could be sent separately.

Warranty: see the warranty period on every product specification. It is of two years for the FC3D and FC12D ECG Simulators. In case of failure during the warranty, not due to some abuse according to Serviciencia, the unit will be repaired or replaced without charges and the returning transport expenses to the buyer will be on our account. The product must be sent to us with shipment expenses paid. If the product is disassembled or repaired its warranty is cancelled.

Table 1 - Amount to be charged for one unit, region and VAT according - Prices valid until 14 January 2011 - (revised on 20 Jul 10)
If you have some doubt about your credit card payment you could consult us and we will try to help you. You can consult us by E-mail to serviciencia@serviciencia.es
	Geographical area ordered from	Item	Cost	Delivery	VAT	TOTAL	Order/payment by PAYPAL
			(Euro)	(Euro)	18%	(Euro)
E U R O P E	EU27 - 27 Countries European Union  (*) Spain and Portugal not included	FC3D	78.00	45.00	22.14 (**)	145.14
		FC12D	138.00	45.00	32.94 (**)	215.94
	Spain and Portugal	FC3D	78.00	14.00	16.56 (**)	108.56
		FC12D	138.00	14.00	27.36 (**)	179.36
	Rest of Europe, excludes EU27 (*)	FC3D	78.00	85.00	0.00	163.00
		FC12D	138.00	85.00	0.00	223.00
	North America (United States, Canada and Mexico)	FC3D	78.00	83.00	0.00	161.00
		FC12D	138.00	83.00	0.00	221.00
	Central and South America (***)	FC3D	78.00	95.00	0.00	173.00
		FC12D	138.00	95.00	0.00	233.00
	Asia, Africa, Australasia and Oceania (***)	FC3D	78.00	109.00	0.00	187.00
		FC12D	138.00	109.00	0.00	247.00